Guest Services

GUEST SERVICES

At CF Sherway Shopping Center, we strive to provide an exceptional shopping experience for all our visitors. Our comprehensive guest services are designed to ensure your visit is comfortable, enjoyable, and convenient.

Information Desk

Our friendly staff at the Information Desk are ready to assist you with any inquiries, directions, or services you may need. Located at the main entrance, the Information Desk is your go-to spot for:

Store information and locations
Mall directories and maps
Lost and found
General assistance and customer service

Concierge Services

Enhance your shopping experience with our exclusive concierge services. Our concierge team can help with:

Personal shopping assistance
Gift recommendations and wrapping
Special event information
Restaurant reservations
Transportation arrangements

Accessibility Services

CF Sherway Shopping Center is committed to providing a welcoming environment for all guests. Our accessibility services include:

Wheelchair and stroller rentals
Accessible parking spaces
Accessible restrooms and elevators
Assistance for guests with disabilities

Family Services

We offer several amenities to ensure a pleasant experience for families with children, including:

Family restrooms equipped with baby changing stations
Nursing rooms for privacy and comfort
Play areas for children
Stroller rentals

Parking and Transportation

CF Sherway Shopping Center offers ample parking options and transportation services to make your visit hassle-free:

Free parking spaces, including reserved spots for families and guests with disabilities
Electric vehicle charging stations
Taxi and ride-sharing pick-up/drop-off points
Public transportation access

Free Wi-Fi

Stay connected while you shop with our complimentary Wi-Fi service. Connect to our network and enjoy high-speed internet throughout the mall.

Lost and Found

If you have misplaced an item during your visit, please visit our Information Desk or contact mall security. We will do our best to help you recover your belongings.

Safety and Security

Your safety is our priority. Our security team is on duty 24/7 to ensure a safe environment for all guests. If you need assistance or wish to report an issue, please contact our security office.

Special Needs Assistance

We are dedicated to accommodating guests with special needs. If you require any additional assistance during your visit, please contact our Information Desk or concierge team.